Listen up

Image of a wooden duck sculpture with a green background.
Photo by Olga Serjantu on Unsplash

I recently heard relationship expert Esther Perel talk about communicating. She said that the key to great communication is being able to listen. It’s not about getting your point across, making yourself understood. It’s listening. Really hearing what the other person is saying, or trying to tell you.

Something you might not know about coaches? We’re really great listeners.

Coaching isn’t about telling someone what to do, churning out advice, sharing our great wisdom. We may make the odd suggestion, tell an anecdote, share some insight.

But a coach’s primary job is to listen to their client.

This is key to coaching.

What is, and isn’t being said.

Listen, pick up on tone, words, body language. Pick up on hesitations, stumbling, facial expressions. Notice what’s being skirted around, what isn’t being said or tackled. Spot fiddling, hand wringing, scratching of the head. Averting of eyes. Or someone lighting up.

A coach’s job is to listen to what the other person is or isn’t saying, and then to probe deeper. To ask good questions. To get to the bare bones of what a person is thinking or feeling or wants.

What a coach is aiming to do is get the client to come up with answers for themselves on what to do next. It’s providing them with a space in which to be honest. It’s giving them the time to really think hard about what they want. Pushing them to come up with a step they need to take, which is going to move them forwards. Out of feeling stuck, and into feeling great about taking action.

It’s kind of like holding their hand and giving them a nudge in the back at the same time. You won’t get away with just sitting there talking. With the coach’s help, you’ll also be making a plan, and taking action.

Change perspective.

Coaching is all about helping someone to do the things they need to do, to get them to where they want to be.

My first visit to a coach, helped me break out of this little bubble I’d been sitting in, telling myself that the only options for me where a similar job in a similar company. Which is not what I wanted. In that first session, I started to realise there were opportunities out there that I didn’t know existed.

My coach listened to me, then asked me if I’d considered X, Y, Z. It was so simple. But for someone to suggest I could do something different, based on what interested me, was mind blowing. It was a like a switch went off in my brain. She challenged the story I’d been telling myself, that I was stuck, and that there was nothing interesting out there for me.

She simply listened, and asked questions. Good questions. She guided me into discovering new possibilities for myself. I felt heard, understood, validated. And motivated.

If you’d like some coaching sessions with me, find me here on LinkedIn , or email me at joaopoku@gmail.com.

Written during Writers’ Hour. Join me on the next one.

How to move on with a career shift

My clients are brilliant people who are feeling stuck in their careers. They aren’t happy or comfortable where they are – the work just doesn’t click, it doesn’t feel great. It’s not fulfilling them. But they have no clue how to move on – they have dreams which seem far off, impossible. Dreams they don’t even dare take seriously. 

They have an idea where they want to be – in a job where they are thriving. And they want to be full of energy, doing the work, enjoying it, using their brains, using their skills, feeling fulfilled. They want to know that they are doing good. They want to be earning good money, and feeling valued. 

Make a plan

Where do I come in? I help them make a plan.

I help them get all their ideas out of their heads, really get them to think deeply about what it is that they want.

Forget about what they’re doing now, forgot about what other people think they should do. 

Deep down, what is going to bring them energy, excitement, contentment? What do they know they could be really good at, and enjoy? Most of us have got something. Something we think sounds so cool, that we’d love to spend all our time doing.

Once they have a clear idea of what they want, I help them make a plan. How are they going to get from the situation they are in now, to where they want to be? What are the little steps they need to take which will eventually get them there?

As with any change, it’s all about moving forward with little steps, keeping going. 

Little steps

Do they need to contact someone to ask for contact details, for advice, for information? 

Would it help to find a course to test things out, or get a qualification? 

Could they find someone who works in a company that interests them, and get some insider information on what it’s like to work there, and what the hiring situation is like? 

Perhaps they need to take the time to update their LinkedIn profile, start connecting with people and building a network of contacts, start posting so that people can get to know them? 

All of this is stuff they might think of doing themselves, but then procrastinate, leave it for another day, or avoid. We most often know what needs to be done, but because it seems scary or awkward or a lot of work, we put it off. 

I help by holding my clients to account. We break down the task, make the first step super easy and small, agree when they’ll do it by.

When we next speak, they’ll be excited to tell me that they’ve done it, what the result was, and we’ll move on to the next thing. 

It’s all quite simple, and super effective. 

Progress

Clients make great progress working with me because they’re invested in making things happen. They’ve taken the time and spent money to make sure they actually make the changes they want to. 

We break it all down so that it becomes really doable. Once clients start doing things they had previously shied away from, or avoided, they grow in confidence.

And they start seeing results, a positive response, someone taking them seriously, a new opportunity comes up. They start shifting, they start to move on from their previous work persona and move towards a new one.

If you’d like to try a coaching session with me, send me a message on LinkedIn or at joaopoku@gmail.com for more info and details.

Written during Writers’ Hour. Join me on the next one.

Photo by Paweł Czerwiński on Unsplash